Support

Something broken, or a question we haven't answered? Email us and a human will get back to you within two business days.

Common questions

I bought Stars but didn't get them

Force-quit and reopen the App — purchases are re-verified on launch. If they still haven't arrived after a few minutes, email us with the date of the purchase and the email address on your account, and we'll credit them manually.

I want a refund

Refunds for in-app purchases are handled by Apple, not by us. Request one at reportaproblem.apple.com. See section 5 of the Terms.

How do I delete my account?

In the App: Profile → Settings → Delete Account. This permanently deletes your sign-in, display name, avatar, and Stars balance — you won't be able to sign in again. See section 8 of the Privacy Policy for the details. Unspent Stars — including purchased ones — are forfeited and cannot be restored.

If you can't get to that screen, email us from your account's email address with the subject "Delete my account" and we'll do it within 30 days.

How do I get my data?

Email us from your account's email address and ask for a copy of your data. We'll send it within 30 days. See the Privacy Policy for your full rights.

I was put on a team I didn't want

Team assignment is automatic at the start of each season and can't be changed mid-season. You'll be reassigned when the next season begins.

I think someone is cheating

Email us with their display name and roughly when the match happened. We investigate and can reset scores, remove Stars, or ban accounts.

Reporting a bug or a security issue

Email us with what you did, what you expected, and what happened instead — plus your app version (shown on the Profile screen). For security issues, please write to us privately first rather than disclosing publicly.

Contact

Opnix Digital Studios
opnixdigitalstudio@gmail.com